Privacy Policy
Last updated: February 23, 2026
Introduction
Prabidhi Solution ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email, phone number, address)
- Business information and requirements
- Payment and billing information
- Communication preferences
Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Pages visited and time spent on our website
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights and safety
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
Our Smart Board Guarantee
Product Warranty and Support: We stand behind the quality of our Smart Board products. If you encounter any technical issues, defects, or malfunctions with your Smart Board purchase, we guarantee to address and resolve the problem.
Repair and Service Commitment: In the event of any issue with your Smart Board, we will hold responsibility for the repair and maintenance. Our technical team will diagnose the problem, provide necessary repairs, and ensure your Smart Board operates as intended. This guarantee covers manufacturing defects and technical malfunctions under normal usage conditions.
Contact for Support: For warranty claims or technical support, please contact us through our customer service channels. We are committed to providing timely and effective solutions to ensure your satisfaction.
Software Compliance and Regulations
Regulatory Compliance: All software products and services provided by Prabidhi Solution are designed and developed to comply with applicable laws, regulations, and industry standards in Nepal and internationally.
Violation of Regulations: In the event that any software product or service provided by our company violates any applicable regulations, laws, or industry standards, Prabidhi Solution will take immediate and appropriate action. This includes:
- Immediate investigation of the reported violation
- Prompt remediation and correction of any non-compliance issues
- Notification to affected parties if required by law
- Implementation of measures to prevent future violations
- Cooperation with regulatory authorities as necessary
Our Commitment: We are committed to maintaining the highest standards of legal and regulatory compliance. If you become aware of any potential violation, please contact us immediately so we can address the issue promptly and appropriately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: